Notifications
Path: Company > Notifications
The Notifications window is used to determine the kind of notices that are sent based on:
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Sites
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System Roles
From the Notifications window, you can alter both the email and push notifications for all Users (sometimes staff change their email setting to avoid receiving work notifications).
Notifications are sent automatically to:
- Vendors when a WO is assigned to them
- Staff when a WO is assigned to them
- Supervisors when a WO is created
- Staff and Vendors when WO is overdue
- Approvers when a WO/PO is created
Work Order Notifications
Once a Work Order is approved, all involved users receive an email notification regarding the Work Order. It then displays on their to-do list.
The Work Order Title is included in the Subject Line for every email notification.
Email and push notifications are sent when the Status changes.
Email and push notifications are handled automatically through Eagle CMMS to help the Company Admin easily review and close all Completed work orders.
PM Notifications
When you create a PM, add a short Title to reference your PM. The Title is also the subject line in all outgoing PM email messages and push Notifications.
You can Email Contractors or Staff that are not Invited Users. Use the Add Cc: field on the PM or Work Order to add an external person and allow them to receive email notification. Add multiple people to this field by separating the addresses with a semi-colon.
Part Notifications
For all Closed, Completed, or Canceled Work Orders, the Company Admin, Company Editor, Site Admin, and Site Editor receive a reorder email notification to Update Part. Reports can be scheduled to generate weekly or monthly with email notifications for quick download.